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Sara Nguyen

Helping Sassy Solopreneurs Reach more people and get more clients

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Free Vs Paid Content – Are you giving away too much? | Content Creation Strategy | Content marketing

How do you differentiate between your free content versus your paid content? If you’ve ever thought, if I’m giving away all of my content for free, why would anyone pay me for my products or pay me for my programs?

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🎬Related videos 🎬: How to create your ideal customer/customer avatar

Free Vs Paid Content – Are you giving away too much? – Video Transcription

Thanks for letting me know that I’m coming through loud and clear. If you’ve asked those questions, then you are definitely in the right place.

In this video we’re going to talk about your content creation strategy and the difference between what content you should be having as part of your free content that you create for social media, whether that’s Facebook live videos, whether that’s YouTube or whether that’s IGTV. Hello, and thanks to everyone for the love and for the big, bumps, fist pumps.

Whether it’s your social media videos, that’s your free stuff, and what’s the difference between that content that you create on that side and the content that you have in your paid programs, in your courses, in your packages, and in the services that you offer?

For those of you who don’t know me, my name is Sara Nguyen, and I help awesome entrepreneurs like yourself, build and grow their impact and their businesses using video on social media.

And make sure you check out the description because I’m going to put the show notes, timestamps and resources to everything that I mentioned in the video. And I do that for all of my videos.

Check out the description because that’s where a lot of the goodness will be after the broadcast. And so let’s get right into it. When it comes to creating free content on social media, there’s a really popular school of thought and that is that you should always give away your best stuff.

And the idea behind this concept is that if you give people upfront value, so value for free, it gives them an insight into what you can provide if they pay you. If they’re getting a taste of what you can offer for free and that’s blowing them away, then the idea is that your paid stuff is even better.

People think if this free stuff is so good, the paid stuff must be like the bomb.com so I am definitely a big believer in free content. As you know, you know, I show up on YouTube videos, which is free stuff that I put out.

You can access YouTube, my YouTube videos is for free. I do Facebook lives and I really believe in free content as a way of building your business as a way of getting visibility and as a way of reaching more people.

Definitely love the concept of growing your business, creating free content. But the problem that I feel that people make with free content, and I am definitely guilty of this myself, and it’s not necessarily saying that free content is bad cause I definitely believe free content is a very valid and a very sustainable way of creating visibility for yourself, of creating a brand and building a brand and becoming an expert in your field, but the problem with giving away free content and its particular type of content, the problem that happens is something that I like to call, let me bring up the picture here, The Truffle Oil Effect.

Now, if you look up The Truffle Oil Effect on Google, you probably won’t find anything because I made up this concept last night and the idea of The Truffle Oil Effect, I actually came up with the name, there was an episode of celebrity apprentice ages ago and in that episode, the artist, little John, he was in a challenge with his team and I can’t remember exactly what the challenge was, but they, more or less, they had to create some dish and they had a budget and they won the challenge with the dish that they created because they put, well, not just because they put truffle oil on it, but they put truffle oil in it.

And it was one of the things that made it stand out. And then little John said something along the lines of, you know, you can sprinkle truffle oil on a doodoo and that doodoo will be that amazing. So this truffle oil effect happens when you create free content, specifically free content that’s based on quick fixes.

That’s based on hacks, tips and tricks. And it’s really easy to create this content because it’s what everyone wants, right? Everyone wants five tips to lose weight quickly. Everyone wants, you know, the 10 tricks to lose belly fat, belly fat.

Everyone wants all of the hacks and tips and tricks to lose weight, to make more money, to you name it, right? And it’s really frustrating because you know, and I know that there are no quick fixes, there are no silver bullets, there’s no magic wand that you can wave regardless of which business category or business niche that you’re in that can really help people get results.

Quick fixes are not the way to get them, that people desire them so much. And when you create a lot of content that is all quick fixes and hacks and you know, just these silver bullets that don’t actually work when you’re actually giving people is a sprinkle of truffle oil. They think it’s the real thing. They think it’s going help, but it’s not.

And if you know anything about truffle oil, truffle oil is not made using real truffles. It’s synthetic. It’s made in a lab to produce the aroma of truffles so you’re not getting real truffles. Just the illusion of it.

And it’s extremely cheap to produce cause it’s all like fake and it’s all for a premium. All in all, it’s really nasty stuff. Kind of like quick-fix content and it’s not really helping people get what they need and it’s not helping them get the results and it’s not helping them transform.

It’s not really helping them move from where they are now to where they need to be. I’m just gonna, I’m just noticing that I’m clipping a little bit, so I’m going to turn my microphone down. Okay, sorry.

And the problem, the problem with your free content, if you make all of your free content, just a constant stream of hacks, tips and tricks and tactics, this decreases the perceived value of your business.

And I’ve fallen for this trap and I’ve done it as well because it’s so easy to do. You can see from keyword research, everyone wants quick tips. Everyone wants tricks and hacks.

But what ends up happening is that you end up creating content for all of these more mundane things in your niche instead of high value stuff. And what that does is that you attract people and you train people to treat you like a concierge, like a Google, like an IT help desk to come and fix things as opposed to have them come to you for the high level, high value stuff and the genius stuff that you’re really, that you have that you can offer.

That’s the problem that happens when you create all your free content based on just tips, tricks and hacks, right? The truffle oil effect, it cheapens the value of what you can provide, what can perceive to be provided, and then it trains people to treat you like a Google, like a concierge.

And if you’re ever getting questions like, Oh, well, why doesn’t this work? Or you know, if you’re getting questions, people ask you questions that they can simply Google, that’s because you’re training them to do so. And as I said, I have done this myself.

I’ve created a lot of content in the past. That’s a lot of tips and tricks. And as a result, people treat me like a concierge for those videos and like a Google and it’s like, well go Google it yourself. Why are you asking me?

I’m not, you know, you’re 24/7 concierge service. But I’ve trained people to treat me like that and that’s not what you want. That’s definitely not what you want. What do you need to do instead?

Instead of focusing purely on tips, tricks, and hacks, what you want to do is focus on having your free content really just narrow down on three things. The three things that can really help people transform.

And let’s go through what these are. In terms of your free content, the first thing that your free content really needs to deliver is that it needs to create a desire for your paid products and your paid programs. And you can do this without doing purely tips, tricks, hacks, and silver bullets. By highlighting a pain or highlighting, highlighting a gap.

I really believe that you can create valuable content and introduce people to your framework, your system, or your unique knowledge and solution without it being tips, tricks, and hacks. It can be more in-depth and it can be valuable content. I really, really believe that.

The first thing that you should be looking at creating content, your free content on is content that creates a desire for what you have to offer. The second thing that you should focus on in terms of your free content, and that is content that helps build the beautiful know, like and trust factor.

All things being equal, people want to do business with their friends. And all things not being equal, people still want to do business with their friends. If you can develop, know, like, and trust so that people feel like they know you, that they’re friends with you, it’s more, it increases the chance that they will actually buy from you.

If you can focus your content on building this building the trust factor so that they feel that you’re the expert, you’re the friend, you’re the person that they go to. This is the content that you want to focus on creating over tips, tricks and hacks.

And you can do this by being relatable and you know, your content can be relatable in terms of sharing your mistakes and sharing your learnings. I told you personally. I’ve made the mistake of creating content that you know, has resulted in people treating me like a Google when I’m not a Google.

And your learnings, you know, because we’re all human and showing your mistakes and showing your learnings and that vulnerability makes you relatable in my view anyway. It also helps build connection because it’s, it’s much easier for someone to relate to you if they can see themselves where you were or you and vice versa.

You know, what their, their experience is because it’s where you once were so that you, you want to build that connection and be relatable. And any content that helps build, know, like and trust the whole point of it is so that it helps position you as an authority.

And I feel that if we get into content that has more depth than your tips, tricks, and hacks, then this really helps move the needle on positioning you on building like and trust and for people to actually want to buy from you.

The second thing, know, like and trust. And the third thing that I want you to focus on in terms of your free content is content that offers a transformation.

As I said, we all know that there is no silver bullet and regardless of what solution that your prospects are looking for, there’s no, there’s no quick fix that will really work. It may be just this truffle oil where it gets them higher on the scent and they feel like, you know, it’s what they want, but it’s actually not real.

The content really needs to focus on moving them from A to B and moving them from where they are now in their struggle state, in their pain state, into where, where you are. Where they want to be in that hope Island, in that place of desire.

These are the three things that you need to focus shifting your content to so that it really does help you, help create desire for your products and services as the first thing it helps build know, like, and trust and positions you as an authority.

And thirdly, offers a transformation. If that’s what you need to include in your free content, as you can see, we’ve shifted from cheaper tactical content into more content that has a lot more depth and content that will serve your business and serve your prospects in a deeper way.

What do you actually put inside of your paid content? This is whether you sell information products or courses. The stuff that I would reserve for my, well, for my, for your pay content is a framework.

Anything that you’ve created that’s a system, don’t give it all away in your free stuff. I know it’s very tempting because you want to help them have the full transformation, but you want to serve reserve that for people who pay for your actual courses.

You also in your paid content’s where all your templates are. It’s where all your scripts are. For me, I also have all my detailed workflows and all of my instructions. All of the things that I classify at is your unique knowledge.

And so it’s all the things that you’ve developed as a result of the experiences that you’ve had. And if you watched my last video on your ideal customer and your customer avatar, you’ll know that I talked about the concept of who your customer avatar really is.

And your customer avatar, in my view, is the past version of you. And the future state is where you are now through all of your knowing and all of your experiences and the knowledge that you have that got you to your future state.

That’s your unique knowledge, right? No one else has the same experience as you. They can’t possibly have the exact experience that you had, that transformation that you had.

Your unique knowledge is your experiences and your knowing and all of that stuff needs to be reserved for your actual paid programs and your pay packages, services, and all of that magic. That essentially wraps up the content for today.

We covered quite a few things actually. We talked about how hacky tricky tip free content really actually hurts your business and creates the truffle oil effect all aroma and no substance, which is not what we want for you.

We want you to have content that has more depth of content, that helps build your business and helps really transform your prospects. And then we talked about the content that you should be delivering instead.

We talked about content that creates desire, content that helps build, know, like, and trust. And we also talked about content that offers transformation. And then we talked about what content you should save for your actual paid programs so that you’re not giving it all away for free.

That essentially wraps up this video today. I’m just running through the questions. Hello to everyone. Hi. Hi Shannon. Hi Dave. Thanks for all being here.

It’s always fun going live and just to see people come and join and participate. It’s a really thrilling thing. Yeah, I know, I digress. If you found this video useful, give me a thumbs up and don’t forget to subscribe to my channel.

Hit that like button on Facebook and if you’re looking for more ways to grow your business, if you’re looking for more ways to grow your business, your income and your impact with video, make sure you grab a copy of my Facebook Live Cheat Sheets.

It’s a super simple guide to get you up and streaming on Facebook live even if you’ve never hit record before. I’m going to put the link somewhere on the screen and in the description below.

To get your hands on it, click on the link in the description box below. I hope you’ve enjoyed this live stream. Had a lot of fun coming up with this content and you know, the truffle oil effect and all of that.

I hope that you found this content really valuable and I will see you on the next broadcast and thanks for watching. Bye for now.

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Sara Nguyen
Sara Nguyen
AI Educator and Content Creator | Wine Lover | Matcha Addict |:D Helping small businesses grow using AI design and tech with ease
Sara Nguyen
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About Sara
I'm an over caffeinated matcha lover, coffee addict, introvert and bookworm who loves learning technology.

If you’re a thoughtful creator or small business owner who wants to use AI to share your message, build trust, and invite the right clients in, I’m here to help you do it with ease, honesty and heart.

Learn more about me

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Professional on the outside (mostly)….Dance party Professional on the outside (mostly)….Dance party on the inside 💃🏻💃🏻💃🏻
😂
All the things that happen off camera 🤣.
She's faster than she looks. 🐉 Sound on. Take it She's faster than she looks. 🐉
Sound on. Take it all in.
Comment DRAGON RIDER if you want the prompts I used to make this.
#dragonpovs 
Made in Adobe Firefly
#adobefireflyambassadors
How to make a YouTube thumbnail using the AI assis How to make a YouTube thumbnail using the AI assistant in Adobe Express: 
🖼️ Open the AI Assistant from the Adobe Express homepage and ask for a YouTube thumbnail
📸 Give it three things: a photo of you, a few words for the text, and what the video is actually about 
💬 The context is what stops you getting a generic design 
✨ Pick one of the starting options, or keep prompting until one is close 
✏️ Tweak the text right there, remove anything you don't want, and download it 
🎨 Or open it in the editor and describe the change: a different outfit colour, an extra element, and it styles them to match the design 
🧩 Everything is on layers, so it stays easy to edit 
🔍 If you'd rather search for elements yourself, turn the AI Assistant off and use the regular Adobe Express tools
Thanks to Adobe Express for sponsoring this video. 
#ad #adobeexpressambassadors #HowToAdobeExpress
🔗 Try Adobe Express AI Assistant: adobe.ly/ExpressSeptember26
Want better audio on your phone videos without buy Want better audio on your phone videos without buying a fancy microphone? 
I show you how to get crispy audio in Adobe Premiere Mobile, on iPhone and now on Android, with one switch called Enhance Audio.
This video is sponsored by Adobe. @adobelive
#Ad 
#AdobePremiereAmbassadors 
#MadeWithPremiereMobile
Here's what happens: I upload my video into the Adobe Premiere Mobile app, tap the clip, open Audio, select Enhance Audio and turn on Enhance. Then you hear the before and after, so you can decide for yourself.
📱 Download Adobe Premiere mobile: adobe.ly/PrM
✅ How to open the audio tools in Adobe Premiere mobile 
✅ Where to find Enhance Audio and turn it on 
✅ What your audio sounds like before and after
This is for anyone filming on their phone who wants to sound clear without extra gear: coaches, small business owners and creators who would rather talk to camera than learn audio software.
Comment. "Download" and I'll send you the links to download
How to make a dragon POV video with AI in Adobe Fi How to make a dragon POV video with AI in Adobe Firefly: one dragon image, Generate video with Kling 3.0 Omni, multi-shot on. 
Comment "dragon rider" for the full prompts
Thanks to @AdobeFirefly for sponsoring this video. 
#AdobeFireflyAmbassadors #Ad #HowToAdobeFirefly
Here's how I do it: 
🐉 I uploaded a dragon I liked and asked Firefly for an image seen through the rider's eyes 
🎬 In Generate video, that picture became the first frame 
⚙️ I chose Kling 3.0 Omni, turned on multi-shot and set it to 15 seconds 
✍️ I wrote what happens in each shot and hit generate 
🔁 For a longer flight I ran it a second time, starting from the last frame of the first, with new shots (that is why there are six shots below)
▶️ Try Adobe Firefly at https://firefly.adobe.com
Stop searching stock libraries for royalty-free mu Stop searching stock libraries for royalty-free music and sound effects. In Adobe Firefly I drop in my video, and it writes a custom soundtrack that matches the story, plus any sound effect I can describe. Everything it makes is safe for commercial use.
Thanks to Adobe Firefly for sponsoring this video. #AdobeFireflyAmbassadors #Ad #FireflyAIStudio
Finding music for a video is the job most of us leave until last, when we are tired and just want it done. So we scroll a library for twenty minutes, settle for something close enough, and hope the licence covers us. Here the track gets written to fit the video instead, and the licence question is already answered.
What happens in this one: 
🎬 I drop my dragon video straight into Adobe Firefly 
✍️ Adobe Firefly writes the music prompt for me, and I pick the vibe, style and details 
🎵 It watches the video and gives me four tracks matched to the story to choose from
 🐉 Sound effects come from the same place: I typed "gentle dragon huff" and hit generate 
✅ Everything is custom made and safe for commercial use
▶️ Try Adobe Firefly now at firefly.adobe.com
@adobelive
How to add captions to a video in Adobe Express, a How to add captions to a video in Adobe Express, and then actually style them: your font, your size, your colours, so the captions look like your video instead of a default. Auto captions in about a minute, no second app.
Thanks to Adobe Express for sponsoring this video. #ad #adobeexpressambassadors #HowToAdobeExpress
Most caption tools give you one look and that is the end of the conversation. You get whatever the app hands you, and every video you post ends up wearing someone else's font. The generated style is a great starting point, it gets you most of the way in one tap, but it is a starting point and not the finish. Changing the font, the size and the colours takes seconds, and it is the difference between captions that sit on your video and captions that belong to it.
How to add captions to your video:
🎬 Upload your video, then hit the CC icon at the top of the timeline 
🌐 Pick your language and tap Generate, and it transcribes the whole thing 
✨ Grab a caption style, one tap gets you most of the way there 
🎨 Then make it yours: swap the font, size it how you want, colours to match your brand 
✏️ If a word came out wrong, fix the text and it updates on the video straight away
No second app, no extra subscription, and it is free to try.
▶️ Try Adobe Express for your video captions here: 
https://adobe.ly/ExpressAugust26
The Adobe Digital Academy is an online learning pl The Adobe Digital Academy is an online learning platform for AI, design and marketing skills, and you can start with zero experience. Here is what is inside it, where to find the courses, and what you actually walk away with.
Thanks to Adobe for sponsoring this video. #ad #AdobeAmbassadors #AdobeDigitalAcademy
Most people I talk to want to learn this stuff and have no idea where to begin. The courses are hands-on, they are built for people starting from nothing, and they sit on platforms you already have an account on. You pick one, you go at your own pace, and at the end there is something you can show for it.
What is in this one: 
🎓 What the Adobe Digital Academy is, and where the courses live: Coursera, LinkedIn Learning and YouTube 
🧠 The Create and Enhance Visuals With AI series, six courses start to finish 
✏️ It opens with AI foundations, so no experience genuinely is fine 
🔥 Prompting for generative AI, then AI-Powered Exploration With Adobe Firefly Boards 
📄 You finish with a shareable certificate that goes onto your LinkedIn profile
▶️ Start here to learn with the Adobe Digital Academy: https://adobe.ly/DABTS
Every messy idea I have for my business now goes o Every messy idea I have for my business now goes onto one Adobe Firefly board: random notes, dragon images, colour palettes. 
Here is how that pile turns into a logo, a banner, a storyboard and a finished video, without ever leaving the board.
Thanks to Adobe Firefly for sponsoring this video. #AdobeFireflyAmbassadors #Ad #FireflyBoards
Most advice about starting a brand assumes you are staring at a blank page. Running a business is the opposite problem. You have far too many ideas, all of them half formed, scattered across your notes app and your camera roll, and none of them finished. A board is where they all land in one place and start turning into something.
What happens in this one: 
🐉 Everything goes on the board, notes, reference images, colour palettes 
🎨 Presets shape the mess, and the dragon images become logo options
🖼️ The logo becomes a banner, finished off in Adobe Express 
🎬 The shots get generated as images and laid out into a storyboard 
▶️ Those same images become actual video clips, right there on the board
🩷 Try Adobe Firefly Boards now at firefly.adobe.com/boards
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